Protecting Your Personal Information and Financial Resources is our Top Priority!
ATTENTION DEBIT CARD HOLDERS
November 17, 2014 - If you are experiencing problems with your debit card or feel it may have been compromised for any reason, please call 1-888-ENB-6644, option 0 and speak to a customer service representative. For more information please visit Lost/Stolen Cards.
NOTICE TO DEBIT CARD HOLDERS TRAVELING OUTSIDE THE UNITED STATES
September 5, 2014 - In Order to protect you from fraud, please let us know when you will be traveling outside the United States.
Due to the significant increases in Debit Card fraud throughout the world, the Bank believes that it can significantly improve the security of your Debit Card by limiting transactions to only those initiated within the United States.
Effective immediately, Debit Card transactions originating outside the United States will be blocked including transactions from: Canada, Mexico and the Caribbean as well as Europe, Asia, South America and Africa.
If you are going to travel outside the United States, upon your notification, we will remove the block to allow Debit Card transactions in the countries you authorize during your period of travel.
While we at Eagle understand that this heightened level of transaction security may be an inconvenience to you, we believe these protections are likely to safeguard your accounts from unauthorized activity.
Therefore, if you or an authorized Debit Card user on your account are planning to travel outside of the United States and you want to use your Debit Card, please contact your Eagle National Bank branch or call 1-888-ENB-6644, option 0 in advance of your departure.
It has come to our attention that people are receiving phone calls allegedly from Eagle National Bank or MasterCard, stating that a Debit Card has been frozen. The caller further requests that the Cardholder or person enter their Debit Card Number and Personal Identification Number (PIN) into the telephone.
These are bogus calls. DO NOT provide any information. This is a Phishing Scam!
Eagle National Bank will never call you and ask for your Debit Card Number and the Bank will never ask for your PIN. Never reveal your PIN to anyone!
If you have responded to this scam, please contact your Eagle National Bank branch immediately so we can replace your card.
January 6, 2012
Phishers attempt to convince people to click on a link or disclose personal information by tricking them into thinking they are doing something necessary and legitimate.
When communicating with customers, friends and family the key points to stress are:
Here are a few of the latest types of phishing.
Protecting your privacy online
You already know how to protect your privacy in the real world. You don’t tell anyone your ATM PIN number. If someone calls on the phone and asks you for your Social Security number or credit card number, you know it’s probably a con artist, and you hang up.
The internet is full of scams and con artists, too. Internet scammers are very sophisticated. They want to trick you into giving them personal information — like your Social Security number or bank or credit card account number. With just a small amount of stolen information, they can empty your bank account, run up credit card bills or even steal your identify. Eagle National Bank wants you to enjoy the convenience of the Internet safely and securely. Below are helpful hints on how to avoid identity theft.
Safe user names and passwords
Watch out for phishing
Phishing e-mails sometimes have a link or button to go to a website to provide personal information. Never click on the link provided in an e-mail, you could be redirected to a phony website that may look exactly like the real thing. Sometimes, in fact, it may be the company’s actual website. In those cases, a pop-up window will quickly appear for the purpose of getting your personal information. If you provide the requested information, you may find yourself the victim of identity theft.
How to protect yourself
What to do if you get phished
Remember — legitimate banks, credit card companies and businesses will never send you an e-mail asking for personal or financial information. If the e-mail asks for personal information, you know it’s phishing.